1. Information We Collect
Ghost collects information to provide and improve our AI assistant service. We collect:
- Account Information: When you create an account, we collect your email address, name, and authentication credentials.
- Usage Data: We collect information about how you interact with Ghost, including commands, preferences, and workflow patterns to personalize your experience.
- Device Information: We collect device identifiers, operating system version, and app version for compatibility and troubleshooting.
- Screen Context: When you use Ghost’s visual features, screen content is processed locally or with encrypted transmission to provide contextual assistance.
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve Ghost’s AI assistant capabilities
- Personalize your experience by learning your preferences and communication style
- Respond to your requests and provide customer support
- Send important updates about the service
- Detect and prevent fraud, abuse, and security issues
- Comply with legal obligations
3. Data Retention
We retain your data only as long as necessary to provide our services and fulfill the purposes described in this policy. You can request deletion of your data at any time through the app settings or by contacting us directly. Upon account deletion, we remove your personal data within 30 days, except where retention is required by law.
4. Data Sharing
We may share your data in the following circumstances:
- Service Providers: Third parties who help us operate our service (cloud hosting, analytics)
- AI Processing: Data may be processed by AI model providers to generate responses and improve our models
- Third-Party Partners: We may share data with partners to improve our services and for commercial purposes
- Legal Requirements: When required by law, court order, or to protect our rights and safety
- Business Transfers: In connection with a merger, acquisition, or sale of assets
5. Security
We implement industry-standard security measures to protect your data:
- AES-256 encryption for data at rest
- TLS 1.3 encryption for data in transit
- Regular security audits and penetration testing
- Access controls and employee training
- Secure data centers with SOC 2 compliance
6. Your Rights
Depending on your location, you may have the following rights:
- Access: Request a copy of your personal data
- Correction: Request correction of inaccurate data
- Deletion: Request deletion of your data
- Portability: Receive your data in a portable format
- Opt-out: Opt out of certain data processing activities
To exercise these rights, contact us at zain@tryghost.ai
7. Children’s Privacy
Ghost is not intended for users under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected data from a child under 13, we will delete it promptly.
8. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by email or through the app. Your continued use of Ghost after changes take effect constitutes acceptance of the updated policy.
9. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us:
Email: zain@tryghost.ai
Address: 41 Decatur Street, San Francisco, CA 94103